Terms & Conditions

 

 

Privacy Policy

We will collect information from you while processing Solfingers Hair products payment, we may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. the information we collect from you may be used in one of the following ways: To process transactions, exchanged, transferred, or send periodic emails, in addition to receiving occasional company news, updates, related product or service information, etc.

 

We use a secure technology (SSL) to keep customers information confidential. After a transaction, your private information will not be stored on our servers.

 

Online order

Purchase orders will only be accepted with valid identification.

Hair Delivery Service

Purchase orders will only be accepted if the delivery address matches the billing address.

Shipping methods: FedEx, UPS, DHL, USPS

Delivery Time Estimate:

To estimate when a package will be delivered, the following points should be considered:

Credit card authorization and address verification must be received prior to order processing.

Processing may take up to 48 hours. Processing Credit card authorization and address verification must be received prior to order processing.

Processing may take up to 48 hours.

Please take weekends & holidays into consideration

You may receive an email notifying the item is completely out of stock.

Solfingers Hair provides 3 delivery options:

Online Purchase Delivery: delivery process will be made with shipping and tax fees. Standard delivery arrives within 3 to 7 business days in USA.

International delivery: We deliver all around the world, 10-15 business days.

Same day delivery: product purchase must be paid priory before processing same day delivery.

Area: Houston area only

Cost of same day delivery: $20 same day dropping for 15 miles around our store location, $7.50 extra for each additional 5 miles.

Time: from 10 am to 5 pm, allow this hour’s windows to receive your order. Deliveries may come early in the delivery window but is not guaranteed. You may receive an additional cost to expedite your order at the exact time you choose. You will receive a text message when deliver is on the way. Deliver will not come in your home. You will meet at the nearly landmark. If we miss you, the package return at our store and please contact customer service for more information. For any complaints regarding delivery, please email to solfingersbeautystudio@gmail.com or info@solfingershair.com

 

Store pick up:

 

Pick up at store only on business hours

 

Method of payment:

Solfingers Hair welcomes PayPal, Visa/MasterCard, & Western Union with valid identification. Purchase orders will only be accepted if the delivery address matches the billing address.

Cancellation policies:

Please provides a minimum 24-hour notice of cancellation, to avoid charges for last minute canceled services. 24 HR Cancellations can only be made via a phone call direct

Claim: Return, exchange and refund Policies:

All sales final. Unfortunately, we can’t offer return, refunds or exchanges at this moment.

Your consent

By using our site, you consent to our online privacy policy

Sales Tax

Solfingers Hair charges the sales tax which must be collected and paid to the State Comptroller which we are not affiliated with.

Custom Fees:

We are NOT responsible for any customs fee’s required to be paid once delivered. Please check with your postal service on any Fee’s you may have to pay before placing your order. We will not refund any shipping charges if a package is sent back due to fee’s not being paid or wrong shipment information.

 

 

Color lost on your risk

Solfingers Hair is not responsible for any hair color changes on your own.

 

Children online Protection Act Compliance

Children’s Online Privacy Protection Act (COPPA) in 1998. COPPA required the Federal Trade Commission to issue and enforce regulations concerning children’s online privacy. The Rule was designed to protect children under age 13.

We will not accept any on line’s transaction from children under 13 age.